Why Regulated Industries Need Market Architecture, Not Just More Campaigns
In healthcare, financial services and legal services, visibility is only part of the path. Referrals, trust, information, review and contact need to work together. A mobile healthcare provider can be known to local clinicians but hard for a discharge team to refer to. An advisory firm can earn a CPA's introduction, then leave the prospective client with little useful information when they search its name. A solo attorney can have the right experience but no clear online path for someone to determine whether the firm handles their matter. In each case, more attention might help. It will not, by itself, fix the handoff between being found and being contacted. For more than four years, L2uMA , List2u Market Access, has focused primarily on mobile healthcare marketing. We are now applying that work to three regulated markets: healthcare, financial services and legal services. The move builds on a lesson from mobile care: visibility, referrals, trust and intake have to work together. ...